020 8405 3552Consumer Advice
If you have a problem with goods or services that you have purchased or ordered, you may be able to obtain an immediate answer to your enquiry by visiting the consumer section of adviceguide the Citizens Advice Bureau Services online service that provides up to date independent information about your rights.
Consumer Direct may be able to help. Consumer Direct is a government-funded telephone and online service offering information and advice on consumer issues. It is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. Telephone Consumer Direct on 08454 040506.
These other organisations may be able to help you:
http://www.energywatch.org.uk ? Independent gas and electricity watchdog
http://www.postwatch.co.uk ? Independent watchdog for postal services
http://www.thegmcgroup.com/theguild/index.html ? Guild of Master Craftsmen (covers trades including carpentry and plubming).
http://www.kbsa.co.uk ? Kitchen Bathroom Bedroom Specialists Association
Email Qualitas - Qualitas Furnishing Standards - Telephone: 08701 620690
http://www.retra.co.uk - Radio, Electrical and Television Retailers' Association Limited (RETRA)