If you have a housing problem, you need to obtain competent advice as soon as possible. If you are unhappy with a written decision from the Homeless Persons Unit, you have to challenge it within 21 days from the date of the letter.
You may be able to obtain an immediate answer to your enquiry by visiting the housing section of adviceguide, the Citizens Advice Bureaux online service that provides practical, up-to-date independent information on your rights.
If you are homeless you should approach your local authority homeless persons unit. The London Borough of Sutton's Homeless Persons Service is at the Civic Offices St Nicholas Way, Sutton, SM1 1EA - 0208-770-5800
Shelter, the national housing and homelessness charity can offer telephone advice 0808 800 4444
www.hbaccepted.co.uk is a useful website that provides information about agencies that work with landlords who are willing to receive tenants needing Housing Benefit
If you live or work in the London Borough of Sutton contact Sutton Borough CABx Service by completing the online form at the bottom of this page or if you prefer you can print it out and deliver to your nearest branch. We will use the information to decide how best we can help you. We may send you information, email advice to you, arrange a telephone call back or arrange an appointment with either a volunteer adviser or our housing specialist. The information that you send us will be stored on a confidential case record.
If you qualify for legal aid, it does not matter if you do not live or work in the London Borough of Sutton. You should qualify for legal aid if you receive Income Support, Income Based Jobseekers Allowance or Guarantee Pension Credit. You may also qualify for legal aid if you are on a low income.